Welcome to win2win

Payment Policy

Accepted Payment Methods — Win2Win

We offer multiple secure payment options to make your shopping experience smooth and convenient.
You can complete your purchase using any of the following methods:

  • PayPal

  • Visa

  • Mastercard

  • American Express

  • Discover

All payments are processed in USD unless otherwise specified at checkout.

Payment Process

1. Checkout:
Select your items and proceed to checkout.

2. Payment Selection:
Choose your preferred payment method.

3. Order Confirmation:
After successful payment, you will receive an automatic confirmation email with your order details.

4. Processing:
Orders are typically processed within 48 hours.
A shipping notification will be sent once your order has been dispatched.

If you encounter any issues during payment (e.g., declined transaction or error message), please contact us at support@win2win-us.com for assistance.

Payment Security

Your privacy and security are our top priority.

Our website uses SSL (Secure Socket Layer) encryption to ensure all sensitive information—including credit card numbers, billing details, and personal data—is fully protected during transmission.

All transactions are processed through certified, PCI DSS–compliant payment gateways.
We do not store or access your full payment information.

PayPal Payments

If you choose PayPal, you will be redirected to the PayPal platform to complete your transaction securely.
You may pay using:

  • PayPal balance

  • Linked bank account

  • Credit/debit card via PayPal

After the payment is completed, you will be redirected back to the Win2Win website with your order details.

Order Verification

To protect customers and prevent fraudulent activity, certain orders may require additional verification.
If needed, our customer service team will contact you directly via email.
Please respond promptly to prevent processing delays.

Failed or Declined Payments

If your payment is declined:

  • Double-check your billing and card information

  • Ensure your card is authorized for international transactions

  • Try another payment method (PayPal / different card)

If the issue remains unresolved, please contact your card issuer or email us at win2win@win2win-us.com.

Currency & Fees

All website prices are listed in USD.
If your bank uses a different currency, it will automatically convert the payment amount according to the current exchange rate.
Some banks may charge a foreign transaction fee, depending on their policy.

Refunds

Refunds are issued to the original payment method used at checkout.
Once your return is approved and processed, please allow 5–9 business days for the funds to appear in your account, depending on your payment provider.

For more details, please see our Return & Refund Policy.

Contact Us

If you have any questions regarding billing or payments, please contact us:
win2win@win2win-us.com